When the term ‘Communication Skills’ is uttered, everyone relates it with Spoken English. But, that’s not what the term actually means. Let me take through the definition of Communication.
Communication is nothing but the exchange of information from one person to another
However, this is one aspect that most people fail at. But, why?
Despite technological advancement in the field of communication, people still find it difficult to pick up their phones and make a call. Organizations prefer only people who can vocalize what they think to their fellow team members. It doesn’t matter that you have mentioned that you are a good team player in your resumé. But, to be a good team player, the basic aspect is to be an avid communicator.
Corporates look for individuals who can mingle easily with a team of people and share their thoughts and ideas regarding the project. They don’t have the time to invest in employees who cannot express themselves. This is the reason why most people are not being promoted or even worst-case scenario, ‘fired’.
The reason is 38% of your First Impression is based on your vocal and verbal skills.
Your visual, vocal & verbal communication contributes to a powerful first impression. But, if you want to retain your first impression which you have created, then you need to be a powerful communicator.
Why Communication Skills ? Doesn’t my hard skills matter?
Your hard skills are the ones that are going to prove that you are a good fit for the role. But, your people skills are the ones that will help retain your position in the organization for a long period of time.
Imagine, you are working with a team of people who are working from remote locations around the world, and all you have is a group call where the entire team comes together. You don’t have much opportunity to build a rapport in that group call where you hardly have time to update the status of your work. How do you show your personality in this kind of a scenario?
Your email communication plays a vital role here. A one-liner email response always puts the reader off. An unattended chatbox shows your tardiness. A rude tonality makes the listener feel that you are domineering. A low vocal volume shows your low self-esteem.
What is the solution?
Building your rapport through the power of communication is an on-going process. There is no such thing as a one-stop solution for this issue. Here are the following tips to start with
- Work on your vocabulary;
- Speak regularly with your friends/colleagues;
- Enroll in a course to master the art of communication
- Read books on a regular basis
- Hire a coach to work on your vocal skills
- Master the art of email writing
- Work on your interpersonal skills
- Master the art of small talk
Following the above steps will help you in becoming the master of your own communication.